1. Subscription Cancellations
- You may cancel your ClubzFM subscription at any time from your account settings.
- Cancellations are effective at the end of the current billing cycle.
- This means you will continue to have access until your subscription period expires, but you will not be charged again in the next cycle.
2. Refunds
- No refunds are issued for the current billing period.
- Once billed, subscription charges for that month are non-refundable, even if you cancel before the end of the billing cycle.
- Refunds will only be considered in cases of:
- Duplicate billing
- Incorrect charges due to system errors
If eligible, refunds will be processed within 7–10 business days to your original payment method via Cashfree.
3. Renewal & Billing
- Subscriptions are billed on a recurring basis (monthly or as otherwise chosen during signup).
- You are responsible for ensuring that your payment details remain valid and up to date.
- Failed payments may result in suspension of your account.
4. Exceptions
We may, at our sole discretion, offer partial or full refunds in exceptional cases. Such exceptions do not constitute a waiver of this policy.
5. Contact for Cancellations & Refunds
For any questions or refund requests, please contact us at:
Musixspace Technologies Private Limited
936/B, Deep Sandhya, Ashok Nagar Colony, Humayunpur North, Gorakhpur, Uttar Pradesh, PIN: 273015
Telephone: +91 6303850191
Email: adarsh@clubz.fm