Privacy Policy

1. Introduction

ClubzFM, operated by Musixspace Technologies Private Limited ("ClubzFM", "we", "us", "our"), is committed to protecting your personal information. This Privacy Policy applies to your use of ClubzFM's services and explains how we collect, use, disclose, and secure your data.

By using our services, you consent to the practices described in this policy and acknowledge that your data may be processed under Indian data protection and privacy laws.

2. Definitions

• Personal Data: Information identifying a living individual—such as name, email, phone number.
• Usage Data: Automatically collected data like IP address, browser type, pages visited.
• Cookies: Small files stored on devices to track preferences and activity.
• Data Controller: Musixspace Technologies Private Limited.
• Data Processor/Service Providers: Third parties processing data on behalf of ClubzFM.
• Data Subject: Any individual about whom we collect Personal Data.
• User: The person using our Services, synonymous with Data Subject.

3. Information We Collect

Personal Data

We may collect:

• Name, email address, phone number, postal address
• Payment and billing details (processed securely by Cashfree)
• Social media data, if you connect an account
• Other information you choose to provide

Non-Personal Data

• Usage Data (IP address, device info, session duration, etc.)
• Cookies and analytics information collected via Google Analytics

4. Use of Your Data

We use collected information to:

• Provide, maintain, and improve our services
• Send updates, notifications, and marketing (opt-out available)
• Deliver customer support
• Perform analytics and detect technical issues
• Comply with billing, taxation, and legal obligations

5. Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal obligations and resolve disputes. Usage Data may be retained longer for analysis or security purposes.

6. International Data Transfers

While our operations are primarily in India, your data may be transferred to and processed in jurisdictions outside India where our service providers operate. We take reasonable safeguards to protect such transfers.

7. Disclosure of Data

We may share your data:

• To comply with legal requirements or government authorities
• As part of corporate transactions (mergers, acquisitions)
• With affiliates, service providers (such as Cashfree, Google Analytics), under confidentiality obligations
• With your consent or where necessary to deliver our services

8. Security of Data

We use commercially reasonable measures to protect your data. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

9. GDPR Rights (EU/EEA Residents)

If you are located in the EU/EEA, you have the right to:

• Access, correct, or erase your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a supervisory authority

Contact us at adarsh@clubz.fm to exercise these rights.

10. Privacy Rights under Indian Law

If you reside in India, you may have the right to:

• Know what Personal Data is collected
• Correct or update inaccurate data
• Withdraw consent or request deletion of data
• File a complaint with Indian data protection authorities

11. Service Providers & Analytics

We use trusted third parties to deliver services:

• Payment Processing: Cashfree – We do not store your payment card or bank details.
• Analytics: Google Analytics – used to understand usage and improve our services.

These providers only access your data as needed to perform their functions and must keep it secure.

12. Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

13. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on our website with an updated effective date.

14. Contact Us

You may contact us using the information below: